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Insufficient funds

Prime Inference returns an insufficient_funds error when the billing account selected for the request cannot pay for the model call. The selected billing account is determined by:
  1. The API key in Authorization: Bearer $PRIME_API_KEY
  2. The optional team header X-Prime-Team-ID
If X-Prime-Team-ID is not included, the request bills your personal balance. If the header is included, the request bills that team’s balance.

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Error example

{
  "error": {
    "message": "Insufficient balance (including overdraft). Please add funds to continue.",
    "type": "insufficient_quota",
    "code": "insufficient_funds"
  }
}

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How to fix it

If you want to bill your personal account:
  • Add funds in the Billing Dashboard
  • Make sure the API key belongs to the account with funds
If you want to bill a team:
  • Add funds to the team billing balance
  • Include X-Prime-Team-ID on every direct pinference or OpenAI-compatible API request
  • Confirm the API key owner has access to the team
You can find your team ID with: 
prime teams list
Or from the Team Profile page.
PRIME_API_KEY and Prime CLI team config do not select a team balance for direct pinference calls. pinference bills a team only when the request contains X-Prime-Team-ID.

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Direct API examples

import os
from openai import OpenAI

client = OpenAI(
    api_key=os.environ["PRIME_API_KEY"],
    base_url="https://api.pinference.ai/api/v1",
    default_headers={
        "X-Prime-Team-ID": "your-team-id-here",
    },
)

response = client.chat.completions.create(
    model="openai/gpt-5.4-mini",
    messages=[{"role": "user", "content": "Hello"}],
)